Corporate Head Office
Level 6, Tech Tower, Mirpur Road, Dhanmondi, Dhaka 1205
- Phone
- 16247
- Hours
- Sun–Thu, 9:00 AM – 7:00 PM
Talk to BillZenBD
Sales, support or a complaint — send it to the right team and you will hear back within one business hour.
Enquiry about the 20 Mbps Package package. Confirm your address
below and we will check fibre availability for you.
Send a message
How can we help?
Direct lines
Faster than a form
For an outage or a billing problem, calling is almost always quicker. Support is on the desk around the clock.
WhatsApp
01700000000
Send photos of your ONU or router and share your location pin for a faster diagnosis.
Sales & new connections
[email protected]
Packages, coverage checks, corporate proposals and reseller partnerships.
Existing customers
Client portal
Pay a bill, download invoices, check usage or raise a ticket without waiting on hold.
Offices
Where to find us
Network Operations Centre
Plot 14, Road 3, Uttara Sector 7, Dhaka 1230
- Phone
- +880 1700-000000
- Hours
- Open 24 hours, every day
Chattogram Branch
Agrabad C/A, Chattogram 4100
- Phone
- +880 1800-000000
- Hours
- Sun–Thu, 9:30 AM – 6:30 PM
Need a connection this week?
Send your address now and our field team will confirm a slot, usually for the same or next working day.