Honest engineering
We publish measured uptime and package speeds rather than aspirational numbers.
We started with twelve buildings in Mirpur and a single upstream link. Today we run our own backbone across twelve districts.
BillZenBD began because the founders could not buy a reliable internet connection for their own office. Every provider promised the same thing and delivered the same evening congestion. So we built the network we wanted to buy.
That decision still shapes everything. We build our own fibre rather than reselling somebody else's. We staff our own network operations centre rather than outsourcing first-line support. And we publish our measured uptime rather than an aspirational number, because you can hold us to a figure we have actually recorded.
Twelve years, one decision at a time — always in favour of owning more of the stack rather than renting it.
Started as a 12-building local ISP in Mirpur with a single upstream link.
Built our first 40 km fibre ring and retired copper from the access network entirely.
Opened a 24/7 network operations centre with full monitoring and field dispatch.
Extended coverage into Narayanganj, Gazipur, Savar and Chattogram.
Launched our own billing and self-service portal, later opened to resellers.
Doubled core capacity, added a third transit provider and crossed 42,000 subscribers.
We publish measured uptime and package speeds rather than aspirational numbers.
A support desk that picks up is worth more than a marketing claim about caring.
We keep core headroom so the whole city streaming at once is normal, not an incident.
One price, published, with no line rent or hidden levy added after installation.
No offshore holding company, no anonymous board. These are the people you can actually reach when something matters.
Chief Executive Officer
Director, Enterprise Solutions
Head of Customer Experience
Head of Field Operations
We are happy to walk you through our NOC, our monitoring and how we handle an incident. Just ask.