Corporate Head Office
Level 6, Tech Tower, Mirpur Road, Dhanmondi, Dhaka 1205
- Phone
- 16247
- Hours
- Sun–Thu, 9:00 AM – 7:00 PM
Talk to BillZenBD
Sales, support or a complaint — send it to the right team and you will hear back within one business hour.
Send a message
How can we help?
Direct lines
Faster than a form
For an outage or a billing problem, calling is almost always quicker. Support is on the desk around the clock.
WhatsApp
01700000000
Send photos of your ONU or router and share your location pin for a faster diagnosis.
Sales & new connections
[email protected]
Packages, coverage checks, corporate proposals and reseller partnerships.
Existing customers
Client portal
Pay a bill, download invoices, check usage or raise a ticket without waiting on hold.
Offices
Where to find us
Network Operations Centre
Plot 14, Road 3, Uttara Sector 7, Dhaka 1230
- Phone
- +880 1700-000000
- Hours
- Open 24 hours, every day
Chattogram Branch
Agrabad C/A, Chattogram 4100
- Phone
- +880 1800-000000
- Hours
- Sun–Thu, 9:30 AM – 6:30 PM
Need a connection this week?
Send your address now and our field team will confirm a slot, usually for the same or next working day.